Glossary

Service Bus

By Emil Björk · Microsoft business apps consultant, Gothenburg

Microsoft's durable, queued messaging service in Azure — used for reliable, decoupled integration with Dataverse and Dynamics 365.

Azure Service Bus is Microsoft's durable, queued messaging service. For Dynamics 365 integrations, Dataverse can publish change events to Service Bus queues or topics; downstream consumers — Azure Functions, Logic Apps, custom services — read at their own pace with built-in retry and a dead-letter queue (DLQ) for failures. Queues handle point-to-point delivery (one consumer per message); topics support pub/sub with multiple subscribers each receiving their own copy. Service Bus is the canonical pattern for decoupled, durable, asynchronous Dataverse integration at moderate-to-high scale — more reliable than webhooks (which lack retention), more durable than Event Grid (which is lighter-weight pub/sub). Standard tier handles hundreds of messages per second; Premium handles thousands.

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